Justin Nail & Spa Info
Best PlaceJuice Reviews
This my second visit to this nail salon and both times I got the man who sits farthest from the door. He makes me uncomfortable when I’m choosing colors with his impatience and so I end up rushing.
The color I chose were originally to bright and so I wanted pastel colors and wanted to change some of the colors Well when I choose the last color he got up took the color display and slammed it down on the shelf raising his voice in his native language.
Every one of the workers turned to look at me than him. What am uncomfortable experience. I just do not find myself going back there.
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Quick Facts About Justin Nail & Spa
Justin Nail & Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentioned that they had a fantastic experience and loved the place. They highlighted the immediate greeting upon entering and the absence of wait time. This indicates that the salon provides efficient and friendly service, which is highly valued by customers. Additionally, another customer mentioned that they have been a loyal customer for over 12 years. This demonstrates the salon's ability to maintain long-term customer satisfaction and loyalty.
Furthermore, the comments indicate that some of the workers at Justin Nail & Spa are skilled and capable of providing good service. Several customers mentioned that they had great experiences with certain nail technicians who did a good job with their nails. This suggests that there are some talented and proficient staff members at the salon.
However, there are also several weaknesses mentioned by customers that need to be addressed. One common complaint is the presence of a nail technician who appears to have an attitude or behaves in a rude manner. Several customers mentioned feeling uncomfortable or having negative experiences due to the behavior of a specific employee. This indicates a lack of professionalism and customer service skills on the part of that employee, which can negatively impact the overall experience at the salon.
Another weakness highlighted by customers is the inability of certain nail technicians to accurately perform specific nail techniques, such as French tips. Customers mentioned that the lines for French tips were not done correctly and had to be redone multiple times. This suggests a lack of consistency and attention to detail in the services provided, which can lead to customer dissatisfaction.
Additionally, some customers complained about unhygienic practices at the salon. One customer mentioned a technician placing bare feet on a seat next to them while on the phone, which they found rude and unsanitary. Another customer mentioned disappointment in the quality of their nails and the need to go elsewhere to get them fixed and cleaned up. These complaints indicate a lack of cleanliness and attention to sanitation standards at the salon.
Furthermore, another weakness mentioned by a customer is the issue of being overcharged for the services received. This suggests a lack of transparency and fairness in pricing, which can lead to customer dissatisfaction and a negative perception of the salon.
In conclusion, Justin Nail & Spa has strengths in terms of providing efficient service, maintaining long-term customer satisfaction, and having skilled technicians. However, there are weaknesses in terms of unprofessional behavior, inconsistent service quality, lack of cleanliness, and potential issues with pricing. These weaknesses need to be addressed in order to improve the overall customer experience and reputation of the salon.
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Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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