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Forever Nails

+1 503-362-6651
690 Lancaster Dr NE, Salem, OR 97301 United States of America
Open Today: 10:00 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

Forever Nails is the BEST with the friendliest people, quality product, great colors to choose from, flexible schedule...they have it all. I have never had nails as beautiful or as STRONG as the solar nails from Forever. Tam and the crew just put me back together after the long closure and I feel fantastic. Run don't walk directly to Forever Nails. But make an appointment first! :)
I have taken my daughter here for every mani/pedi and they have always been top notch!!! Great price, great quality, you could not ask for more!!
SO RUDE!!! For no reason the guy is rude and so unprofessional he throws tantrums like a child if you even so much as move any part of your body..they don’t use a bottom coat they don’t use a top coat and they don’t send you on your way with cuticle oil.. if you’re going to be cheap about every little thing down from your products you use and skipping steps and leaving out products you’re suppose to use at least make it up with good service instead of being rude and unpleasant and if your sick of your job retire or get a new one!!!!! ????????????
Love tam and his whole family. If you need some gorgeous nails at a fair price this is the place to go
I do not reccomend this place. The guy was rude and inconsiderate of what my mom was asking and wanting. And was annoyed with our friend who changed her mind on a color. The woman was nice. The man didn't even talk he was irritated and not gentle with there hands at all.
Love this place! They take the time to check the nails and make sure you are happy. Great attention to detail.
My sister and I tried this salon after a coworker recommended it, and we have been going for two years now. This is a family run and operated salon. The owners are very friendly and we are super comfortable with them. The prices are great and the quality is outstanding. They know more about what I want than I do. We will be customers for life and we continuously recommend them to our friends.
This establishment is clean although extremely gassy, they need to add a vent or some sort of airflow to the place otherwise it doesn't matter what job they do you'll walk out happy! The head man is very rude and forget about being 4 minutes late to your appointment he'll just can you and go for the next person. My grandmother is in a wheelchair and he was not accommodating. I recommend you find another nail place if possible. And customer service and environment aside the job they did was very good it's just too bad that they have to be such a toxic atmosphere.

Quick Facts About Forever Nails

Strengths: 1. Friendliness: Multiple comments mention that the staff at Forever Nails are friendly and welcoming. This creates a positive atmosphere for customers and makes them feel comfortable during their visits. 2. Quality product: One customer states that they have never had nails as beautiful or strong as the solar nails from Forever Nails. This indicates that the salon uses high-quality products, resulting in durable and visually appealing nail treatments. 3. Great color selection: Another positive comment mentions the wide range of colors available to choose from at Forever Nails. This is an attractive feature for customers who like to have various options and experiment with different nail polish shades. 4. Flexibility: One customer appreciates the flexible schedule offered by the salon. This is an advantage for individuals who have busy lives and need a nail salon that can accommodate their specific time constraints. 5. Fair pricing: A customer mentions that Forever Nails offers great prices for their services. This is a strength as it indicates that the salon provides good value for money and attracts customers looking for affordable nail treatments. 6. Attention to detail: One comment highlights the salon's attention to detail. This shows that the staff at Forever Nails take pride in their work and strive to ensure that customers are satisfied with the final result of their manicures and pedicures.
Weaknesses: 1. Rude staff: Multiple comments express dissatisfaction with the behavior of one particular staff member at Forever Nails. The constant mention of rudeness suggests that this could be a recurring issue, potentially affecting the overall customer experience and satisfaction. 2. Lack of professionalism: One comment describes the staff member throwing tantrums, which indicates a lack of professionalism. This can make customers uncomfortable and create a negative impression of the salon. 3. Negligence in following proper procedures: Another comment mentions that Forever Nails skips using a bottom coat, a top coat, and cuticle oil. Neglecting these essential steps can affect the longevity and overall quality of the nail treatments, leading to potential dissatisfaction among customers. 4. Impatience and lack of gentleness: A customer reports that the staff member was impatient and not gentle with their hands. This suggests a lack of care and consideration for the customers' comfort and well-being during the nail treatments. 5. Lack of accommodation for disabilities: One review mentions that the salon was not accommodating to a customer's grandmother in a wheelchair. This indicates a potential lack of accessibility and inclusivity, which can deter customers with disabilities from visiting the salon. 6. Poor ventilation: A comment states that the salon is extremely gassy and lacks proper airflow. This can create an uncomfortable and unpleasant experience for both customers and staff, potentially affecting the overall satisfaction and perception of the salon.
Overall, Forever Nails has several strengths such as friendly staff, quality products, a great color selection, flexibility, fair pricing, and attention to detail. However, the salon also has weaknesses including rude and unprofessional staff, negligence in following proper procedures, impatience and lack of gentleness, lack of accommodation for disabilities, and poor ventilation. Addressing these weaknesses would be crucial in improving the customer experience and ensuring the salon's long-term success and reputation.


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Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

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Location